DON’T JUST TAKE OUR WORD FOR IT
Read what our customers have to say.
Love my new duvet and pillow. I spent a long time deciding and researching new bedding to help reduce night sweats. An initial enquiry resulted in a telephone conversation and a few email communications. Jessica was very helpful and very accommodating about a potential return. The products are super high quality and live up to the advertised benefits. The customer service was fabulous and I am thrilled to support a British business.Wendy S
An ethical and environmental way …
Just to let you know that we now have had less than a week sleeping under the double duvet, and it is wonderful!
I did wonder at times if I needed a hot water bottle to start with, but the warmth the duvet provides is lovely and warms me up very quickly. I know wool duvets, having grown up in Germany, and always wanted one here.
I also like the whole process of it being produced in an ethical and environmental friendly way.
Will hopefully enthuse others as well!K H-F, London
Best sleep …
Duvet received. We love it! So light but cosy, best sleep had in a long while!
Brilliant product, outstanding service
Wow, totally amazing!
Wow, what can I say! My husband has suffered from severe night sweats for 2 years due to hormone therapy for prostate cancer and hasn’t slept well in this time, I also suffer due to the menopause. First night trying the 7.5 year round duvet, my husband slept through the night, we couldn’t believe it! Amazing! So delighted we bought the pillows and now my husband sleeps well every night! Thanks to Jessica who was extremely helpful, customer service second to none. I would recommend anyone to try these duvets, you won’t regret it!J.L. Cornwall
I have had such a beautiful experience ..
I have had such a beautiful experience with Jessica, what a wonderful woman! She was so warm and honest and genuinely caring and helpful, and I had absolute leisure to make my decision. I never felt rushed and always felt respected and valued. Thank you Jessica!
As for the duvets … I am in awe. Seriously. I bought one for my toddler, and also a sheepskin to lay him on in bed, and the very next night he slept through the night without waking. ….. The difference between feathers and these gorgeous wool duvets is absolutely enormous – you do have to experience it to believe it! … Also, my asthma got loads better at night after I switched to Jessica’s duvet and pillows, and I’ll never look back.M.J. West Yorkshire
Got the package today! Really great service! The duvets came well packed, no damage whatsoever. Love the individual storage bags for each duvet. Nice job!
The duvets are beautiful, the cover is a fantastic quality of cotton, soft yet strong. I can’t wait to put the duvets to use tonight.M. M. Michigan, USA
A most restful experience …
I have to say that the duvets and pillows provide a more comfortable night’s sleep. A most restful experience: thank you very much.Peter G
Excellent service …
A short review that says so much …
It has arrived. I may never get out of bed again.Malcolm
Primrose Farm Mitts, are a great purchase. They are hand knitted, great quality and design, leaving fingers and thumbs free but keeping them really warm. No need to keep taking gloves off and putting them back on again.
Have had them a few years now..
Have had pillow and duvet for a few years now. Love them! Really notice the difference when I’m not at home.J E Hodgson, Swindon
I am so pleased
What can I say, I need prizing out of bed with a shoe horn really warm and comfy without being coated in perspiration, slept so well at the weekend despite having a migraine due to having a head cold.
I am so pleased.Hazel, C
The king size duvet is so sumptuous it lures us to bed. Feeling guilty of enjoying such luxury, we immediately bought a single for our 9 year old and splashed out on a pillow for each of us. You have wonderful products complimented by superb customer service.Liz C
Over the moon with our lambkin
Jessica, just a short note to try and express our gratitude, satisfaction and real joy at receiving our duvet. We are very conscious of the many health issues that abound in modern life and went to some trouble to source a quality product. There are wool duvets available in South Africa, but none that gave us the assurance that the materials used were produced in a healthy and natural way. Eventually Catherine found your store and the very interesting purchase was made. We are extremely happy with the duvet itself, it is warm and comfortable and just feels solidly made. The inner contents don’t slide around and bunch up like other duvets we have had, even when shaking it to make the bed…what can you say about a duvet except that it works perfectly. That is all we were looking for. We still need to see how it handles our Winters, but I’m confident that our mild climate won’t be a challenge.
To top it all off, the extra trouble you went to in delivering it thousands of miles from England is service that just doesn’t happen nowadays. Even though the cost of the duvet was still relatively high due to our exchange rate, we are over the moon with our lambkin and wouldn’t trade it for anything.Catherine and Steven
Its all true!
You need to include an alarm clock with every duvet you sell. I am so comfortable with your bedding – the duvet and the pillow – that I am over sleeping everyday. Just don’t want to get out of bed.
You read all the good things in the reviews about this bedding and you think yes they would say that wouldn’t they. And then you try for yourself and realise that its all true! Thank you so muchC H
At 0 Fahrenheit I am toasty warm
I am enjoying the wool duvet very, very much!
I wanted to let you know this and again to tell you how much I appreciate your help and work in getting this to me so promptly and for arranging all the paperwork and shipping.
Today, our temperatures were at 0 Fahrenheit!R K
Luxuriously cosy even in a draughty old house
Just thought I’d write to let you know that I’m delighted with the duvet. I’ve used it for a month now and it’s been luxuriously cosy right the way through the cold snap and yet doesn’t get too hot when the weather’s a bit warmer either. Not bad for a bedroom in a draughty old house without any heating! Beautifully made too. Very pleased with the pillows as well.Ben M
Customer service second to none
“I had been struggling with broken sleep patterns due to over heating in the night, waking up, having to cool down and then finally getting back to sleep, and waking up etc., After receiving my lovely fresh (no sheepie smell) extremely light duvet, I have since enjoyed the best sleep I have had for some time.
“I would recommend your duvets to any one of the gorgeous menopausal ladies who, like me suffer hectic sleep patterns due to changes in body temperature. You have an amazing product, and the customer service is second to none.Jan P
I’m so happy we found you!
Morning Jessica. You were quite right – our new duvet is a revelation and showed us how lacking in good bed products we’ve been for the last 15 years! Who knew.
“We enjoyed the pillows on their own on Monday night and they were exceedingly comfortable (and I think Bob snored less, but that might have been a coincidence!), but last night with both the pillows and the duvet was fantastic. The duvet is lightweight, but we still felt snuggly and certainly warm enough. And for the first night in a long time I didn’t wake up during the night hot, sweaty and damp. It looks nice in the cover too as it fills it well and there are no lumps and bumps from the filling. An added bonus that Bob found this morning is that the bed keeps warm when he gets up to make our morning cuppa!F & B
Five Stars all round
Wanted to leave a review about the brilliance of these products. I bought a quilt and a pillow for various reasons, one being sinus problems due to feather quilts harbouring mould spores, but not least the sweats! It has been a great testing period being a warm summer in London.
There has been a great improvement in my sinuses, and I wake up minus the neck and shoulder ache that had become all too common with squidgy feather pillows. I can honestly say that the tropical moments are much more bearable thanks to the unique temperature controlling ability of the wool. And my sinuses continue to improve also. Now I am looking forward to autumn, quite happily! Five stars all round, thank you.CG
Our duvet arrived yesterday. What a lovely product. It smelled clean and fresh on unpacking. The cotton cover is soft and the construction high quality. We had a wonderful first night. Thank you for all your help getting the duvet to Canada.R-B
By far best duvet we have ever owned
We purchased a Kingsize Southdown Duvet on 20th October from you, and would like to tell you how delighted we are with it.
The quality of construction is excellent and the comfort experience is just how you describe it. By far the best duvet we have ever owned.R Harrison
A conversation topic!
Let there be no confusion. WE ABSOLUTELY LOVE OUR DUVET. Capital letters most definitely required. It has kept us beautifully comfortable in a range of temperatures so far (we are having a weird spring), and makes our bed so delightfully cosy and snuggley that is has become a conversation topic.
We can barely walk by our bed without commenting on how lovely it is. It’s fabulous to be so comfortable and at the same time to feel good about the creatures who helped provide that comfort. Not only do we love the duvet, we love knowing that it came from you, from the sheep that are living a happy life on your farm, from the cooperative you work with in Italy and not from any sweatshop labour. We honestly couldn’t be happier.
Thanks so much for everything and I wish you every success in the world with your farm and your business. You deserve to flourish!Arlene, W
So thrilled to own this duvet – one problem though
I just wanted to let you know how I’m getting on with my lovely Southdown Duvet. I really only have one problem with it….and that is that it is so snugly and comfortable to be enveloped in that it is hard to tear myself away from it in the morning and pretty much every time I look at it I start thinking how nice it would be to just get back under it and have a duvet day!!! I and my family and friends were all amazed how light the duvet is in comparison to synthetic filled ones that we are used to. With the unseasonal weather we are having I had been waking up cold with the synthetic duvet I’d been using but now I have my ‘special duvet’, as we refer to it, I’m never cold – I almost can’t wait for winter to arrive so that I can watch it from the comfort of my Southdown Duvet. I’m so thrilled to own one and have the pleasure of using it every night. I shall never hesitate to recommend Southdown Duvets to anyone and everyone.Beccy B
So my verdict? Wonderful
I confess that I didn’t place an order with you because of sleep problems. I am one of those very lucky people who’s never had any trouble sleeping. But my bedding was well past it’s sell by date and showings it’s age and I thought it was time to renew and with something produced closer to home.
So my verdict? Wonderful. I did have one fleeting thought that it was too thin to work but that first impression was misleading and as I slept through for my usual 8 hours it was obviously perfect. And it’s cosy without being stifling. Thanks for all your help. You have a superb product (and I will tell people) and I wish you continued success.SB
I ordered a pillow and a duvet, to replace pricey down items I wasn’t too happy with. I must confess the sight of the duvet on unpacking left me worried. It looked very thin. During the first night with it I woke up once. After that, I didn’t wake up at all until the alarm went. I have to point out here that I’ve been a victim of menopausal sweats for five years now… and it stopped overnight.
I also used to have to raise the bed at the head end, to compensate for my squashy pillow. Well it’s down again, and I no longer wake up with a twisted neck and shoulders. Now I’m absolutely dreading going on holiday… how will I manage without my magical duvet????L
Such a special product
Good Morning! The first night, Sunday – I woke lots of times just because it all felt so different, and I enjoyed the idea of the whole new concept as I frequently drifted off to sleep. The second night, I slept from 10.30 pm to 6.30 am. I cannot recall how many Decades it is since I have had so much sleep in one night! Your products should be available on Prescription!! Ha-Ha!! I will be telling anyone and everyone I know – Thanks so much for developing such a special product!FH
Lovely not to have the weight
Thank you for getting the duvet and pillow to me so efficiently. I’ve been meaning to send you a message for the last 2 weeks to let you know I’ve been toasty warm and very comfortable – thank you.
When it arrived I was instantly concerned because it is much lighter and thinner than the other wool duvet we have (which is 600gsm) – but oh so lovely not to have the weight and certainly the same, or possibly more warmth.LP
Hey presto, no more night sweats Review
This is a great product. My wife had been having hot sweats at night, waking up in discomfort. We were using a high-quality goose down duvet. We then started using one of Primrose Farm’s lambs wool duvets and hey presto, no more night sweats and a perfect night’s rest for both of us.Mr M
Definitely more comfortable
I thought I’d let you know that the duvet arrived and we have slept under it for 2 nights now. Although I still get the night-sweats and I know the duvet cannot cure this, I am definitely feeling more comfortable. When I wake up with one of the hot flushes, I am not feeling damp and stuck to the duvet.
In fact, although I feel hot, I haven’t been wet or damp at all. I also like the way that the filling is evenly spread across the duvet, rather than the clumps of down in each of the square segments of my down duvet – it feels more evenly spread and the weight of the duvet is nice too. Not too light and not too heavy. The other added bonus is that the duvet is quiet! What I mean by that is that it doesn’t rustle. My other one was very noisy and there was always a rustling noise when either of us moved in our sleep!Sandra
Haven’t had a bad nights sleep in 5 months!
My husband and I live in a small flat so unfortunately we don’t have the luxury of changing our duvets with the seasons, therefore the duvets we have had in the past have meant waking up feeling stuffy or falling asleep shivering, a while ago we even tried a ‘temperature regulating’ duvet but considering the price we paid we didn’t notice any difference. Then finally after a long search we came across Jessica Cross at Southdown Duvets – to look at the duvet it is quite thin however this not only fits in our duvet cover nicely (for the first time ever!) but also we can honestly say that we haven’t had a bad nights sleep since, and we’re 5 months in! Thanks so much Jessica!Jo Bailey
Superb Friendly Customer Service
You’ll be pleased to hear our duvet arrived this evening, and what a grand birthday present. We were so excited with our purchase that we had to immediately put in on our bed so we can use it tonight.
The quality looks fantastic, and we loved the little extras like the sheep on the envelope.
Your superb friendly customer service in keeping us fully informed of progress was most appreciated. It is it a unique and fantastic product.
We hope one day to come down at spend a few days with you and we will certainly recommend Southdown Duvets to anyone we can. We also look forward to many hours under your duvet.JC
Couldn’t wait to get home
I got one of your duvets last year and I am so very pleased with it. It is so comfortable and wraps round both me and my partner without any drafts and does help with regulating my temperature (the reason I bought it in the first place).
I was a bit doubtful when I first ordered it as it was quite expensive but I am very pleased indeed with it and now cannot do without it. We had a weekend away in quite a nice holiday home, but didn’t sleep well at all. I couldn’t wait to get home and luxuriate in my wool duvet.Sandra I
So snug, so comfortable, bliss
Wish I had bought one years ago, and I only found out about your site quite by chance looking for something else, it was obviously meant to be. No more horrid clammy nights.
I was a bit dubious at first but I can absolutely recommend the duvet it is so light, so snug and yet no more sweating. Thank you and you have been so nice too, and thank you to the sheep.Imelda
Having a duvet made from Southdown wool is lovely in itself, but how wonderful is it to also have thoroughly enjoyed the experience of buying it? `Great customer service´ is the beginning of the description, and it ends with: `wishing I could buy more so as to experience it again´. Congratulations on a well run business, and on those divine duvets.ES
No more night sweats or messy hair
I have had my duvet and pillow for a week now and the difference in using my new wool duvet compared to my synthetic duvet is truly amazing. I no longer wake up through the night with my body covered in sweat and my hair looks almost as it did the night before (no longer a matted, tangled, sweaty mess in the morning).
It is everything I wanted and more and the service was fantastic. Jessica was so helpful and it was a pleasure dealing with such a professional. Southdown duvets from now on.Karen K
Great success, excellent product Review
Just a brief note to let you know that the duvet has been a great success. We have been using it now for a couple of weeks and found it delivers everything we were looking for. It is very soft, and we find it more pliable than the one we purchased directly from New Zealand a couple of years ago. Excellent product. well made, perfect stitching and no loose threads hanging off. Thanks again for your superb service and for a transaction with the personal touch.M & G
Leaves no dust or feathers
Just wanted to say how happy I am with my Scotland Farm wool duvet. It is light and comfortable and best of all leaves no dust or feathers!
I have always gone for natural-filling duvets however the thought had crossed my mind as to how cruelty-free the process was in collecting the feathers. It is great to know that there is a more humane and local alternative.Jodie Ward
My asthmatic husband is a convert!
Just wanted to let you know how pleased we are with our ‘southie’. Being a woman of a ‘certain age’ it has made such a difference waking up in the mornings after a comfortable nights sleep. My husband was sceptical when I first mentioned purchasing your duvet but he is now a convert. He is asthmatic and has noticed that he is sleeping much better and not sneezing and coughing during the night. Just need to save for the pillows next!CP
I absolutely love my wool duvet
I absolutely love my wool duvet and I am sleeping SO much better. I didn’t quite believe all the claims made for the wool duvet (not made by you, but general internet research), even though I desperately wanted to!
Well I’m pleased to say that I’ve been proved wrong – I am sleeping so well, I’m never too hot or too cold in bed, and the quality of my sleep has improved enormously.
It took a while to get used to the lack of weight, my old duvet was thick and heavy, not good qualities, but I had got used to that unnecessary weight. I was sceptical that my new duvet would be warm enough, but it most certainly is!
I can’t recommend this duvet enough, it’s amazing and I wish I’d bought one years ago. Your customer service is excellent, a quality sadly missing from a lot of service providers today.
Thank you for a totally personal, high quality ‘virtual’ shopping experience.C Parry