Privacy

This privacy policy sets out how Southdown Duvets uses and protects any information that you give Southdown Duvets when you use this website. Southdown Duvets is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Southdown Duvets may change this policy from time to time by updating this page. This privacy policy was last updated on 15 May 2018. You should check this page from time to time to ensure that you are happy with any changes. Southdown Duvets are part of SF Enterprises which includes Southdown Duvets and Primrose Farm Cottages.

 

What information do we collect about you?

We collect information about you when you register with us or place an order. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

 

What we do with the information we gather? 

We collect information about you to process your order, manage your account and, if you agree, to contact you about other products and services we think may be of interest to you.

We may use your information to personalise your repeat visits to our website.

We will not share your information for marketing purposes with companies outside SF Enterprises.

 

Marketing

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive information from us, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of SF Enterprises.

If you no longer wish to be contacted for marketing purposes please email us, stating this fact, to jessica@southdownduvets.com or write to Primrose Farm, New Road, Upottery, Devon EX14 9QE.

 

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email to jessica@southdownduvet.com or write to Primrose Farm, New Road, Upottery, Devon EX14 9QE.

We want to ensure that your personal information is accurate. You may ask us to correct or remove information you think is inaccurate.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

For further information visit www.about cookies.org or www.allaboutcookies.org

 

 

These are the cookies we set on our site:

Whose cookie Name Type/Expires Purpose More information
Google Analytics _ga Persistent Cookie +2 years These Google Analytics cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
Google Analytics _gid Persistent Cookie +24 hours As above As above
Google Analytics _gat_gtag_UA_109583068_1 Session Cookie As above As above
EU Cookie Consent euCookie Session Cookie set by the cookie consent plugin to record that you accept the fact that the site uses cookies n/a
Our Security Plugin wfvt_745999675 Session Cookie Security n/a
Our Security Plugin wordfence_verifiedHuman Persistent Cookie +24 hours Security n/a
Our Security Plugin woocommerce_cart_hash Session Information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies. n/a
Our Security Plugin woocommerce_items_in_cart Session As above n/a

 

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Contact

If at any time you would like to speak with us about any aspect of the data we collect or hold about you please write to
Jessica Cross
Southdown Duvets
Primrose Farm
New Road
Upottery
Honiton
EX14 9QE

Tel: +44 01404 861 117

Or email us at jessica@southdownduvets.com

 

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